5 Trust Issues to Discuss with Your Cloud Provider

From large-scale global companies to boutique tech firms, and everything in between, you will find all possible prospects to fulfil your hosting needs once you start searching. As prudent as it is for an enterprise to move to a Cloud Hosting environment, it is equally important to ensure that the service (and the service provider) you are using is the one for you. It is highly possible that you might have some concerns regarding the service that you are going to avail. Rather than having such trust issues with your would-be hosting provider, why not address them right away before you sign the deal with them and be rest assured.

Issue #1: Is my data in safe hands?

Security is the most important criteria for choosing a hosting service. And rather than assuming anything, you should ask your hosting provider about the kind of security they offer, backup mechanisms they use etc. After all, you will be entrusting them with your entire site data that contains vital business information. Different service contracts and deals include different levels of security. Along with data safety, you would also want to know if your provider is offering you a safe server environment.

Issue #2: How experienced is the service provider?

You can ask your hosting provider about the certifications they have, which shows their level of experience in the market. Also, you might want to know about the third-party audits they conduct. This will reflect how farsighted they are as a company and their sense of priority towards fulfilling consumer expectations.

Issue #3: Who can access the data?

Ideally, a well-secure and process-driven service provider will share all security details and ensure failsafe measures to safeguard everything that hosting entails. Since your IT team will not be on-site and your service provider will be the one handling all resources on your behalf, you should know who has constant access to your site server. At this stage, you can lay down your access rules and security parameters for your site.

Issue #4: What kind of an area is the data centre located in?

Most often than not, data centres are located remotely from regular business locations. And since your tech team need not be onsite regularly, the geographical location of the server should not affect your daily operations. However, you should make sure that the area where it is located has no power failure problems or manpower shortage.

Issue #5: How flexible are the services?

One of the main reasons why you would have opted for Cloud Hosting is the benefit of instant resource scalability. Hence you should ask your service provider if they offer such flexibility and what would be the implications of such a sudden increase in requirements. Whether it is more storage, installation of new/additional software, or adding more hardware resources to your existing service plan, discover all possible options with your hosting provider so you don’t end up spending more.

And thus…

The more you ask, the better you will be able to evaluate and assess the right hosting provider for your business. Get all your doubts cleared so you can enjoy a seamless association with your hosting provider in the long run.